🔒 Legal

Privacy Policy

We are committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights as a user of IPTV Player Canada.

Last updated: June 2025
Information We CollectWhat data we gather from you

When you use IPTV Player Canada, we may collect the following types of information:

Personal Information: Your name, email address, and contact details provided during account registration or purchase.
Payment Information: We do not store your full payment card details. Payments are processed securely by third-party payment processors.
Order Information: Your subscription plan, order history, and billing records.
Device & Usage Data: IP address, device type, browser type, and general usage patterns to improve service performance.
Communication Data: Messages you send us via email or WhatsApp for support purposes.
How We Use Your InformationPurpose of data collection

We use the information we collect for the following purposes:

To process and deliver your IPTV Canada subscription after purchase.
To send you your account credentials and subscription details via email.
To provide customer support and respond to your inquiries.
To send important service updates or notifications about your account.
To improve the quality and performance of our IPTV service.
To comply with legal obligations where required by applicable law.

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data is used only to provide and improve our service.

Cookies & TrackingHow we use cookies on our website

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and analyze site traffic.

Essential Cookies: Required for the website to function properly. These cannot be disabled.
Analytics Cookies: Help us understand how visitors use our site so we can improve the experience.
Preference Cookies: Remember your settings and choices for future visits.

You can control or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of our website.

Data Sharing & Third PartiesWho else may see your information

We only share your information in the following limited circumstances:

Payment Processors: Secure third-party payment gateways process your transactions. We never see or store your full card details.
Email Service Providers: Used to deliver your subscription credentials and service notifications.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.

We do not sell, trade, or rent your personal data to any third parties for advertising or commercial purposes.

Data SecurityHow we protect your information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse.

SSL/TLS encryption for all data transmitted between you and our website.
Secure storage of personal data with restricted access to authorized personnel only.
Regular review of our data collection and security practices.
Immediate action taken in the event of a suspected data breach.
Your RightsControl over your personal data

You have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.
Correction: Request that we correct any inaccurate or incomplete information.
Deletion: Request that we delete your personal data, subject to legal and contractual obligations.
Opt-Out: Unsubscribe from any promotional emails at any time using the unsubscribe link.

To exercise any of these rights, please contact us at the details below. We will respond to your request within a reasonable timeframe.

Data RetentionHow long we keep your data

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, including providing your IPTV subscription and complying with legal obligations.

Account and subscription data is retained for the duration of your subscription plus a reasonable period after expiry.
Payment and transaction records may be retained for up to 7 years for accounting and tax compliance purposes.
Support communications are retained for up to 2 years to assist with future inquiries.
Changes to This PolicyHow we notify you of updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our service after any changes constitutes your acceptance of the updated policy.

Privacy Questions?

If you have any questions about this Privacy Policy or how we handle your data, please contact us. We're happy to help.

WhatsApp · 0625724090 contact@iptvplayer.ca